COVID-19 – ALL STORES OPEN – OPERATING HOURS

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There's Lots To Love About Buying Your Bike With Velo!

Velo Cycles has a huge range of commuter bikes, electric bikes, adventure/gravel bikes, mountain bikes, touring bikes, cargo bikes, kids bikes, bike parts, accessories, clothing and footwear for sale on our online shop as well as at our Carlton North store. Browse our selection of high quality, great value products from top brands including Jamis, Kona, ByK, Surly, Ortileb and more.
We offer FREE membership to our Velo Love Club (valued over $500) * with every new bike purchased. Benefits include 1hr FREE mechanic servicing per year, 10% off parts during service, guaranteed access to loan bikes, priority emergency servicing and members only shopping nights. Membership is valid for as long as you ride your bike!

*The Velo Love Club membership is not available in conjunction with other promotions or discounts.

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A Message To Our Velo Community

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Bike Repair

Our workshop is still offering bike repairs, however in order to comply with the current Level 4 Covid-19 restrictions.

Current legislation states that that we only allowed to perform repairs on bicycles used for transport to a permissible workplace, for food shopping or care giving. Do you meet one of these current requirements?

To book a repair please follow these steps:

1. Contact us by email (workshop@velocycles.com.au) or phone us on 9381 0088. The next available appointment will likely be the following working day.

2. You will need to deliver your bike to Velo Cycles by 10am on the day of your service. Further instructions will be provided during the booking procedure.

3. We will contact you once our mechanic has assessed your bike and can provide you with a quote for the work to be performed.

4. We will contact you again on completion of the repair.
Bikes booked in for repair that arrive after 10am won’t be guaranteed same-day.

On the spot repairs must also be requested via phone (9381 0088) or email.
Thank you for your cooperation during this difficult time.

Contactless Order Pick up
Collection of pre-order purchases for all stores are at Velo Cycles, 815 Nicholson Street, Carlton North

Call us on 9381 0088 when you arrive.

To pre-order or enquire what stock we have available please:

1. Call us on 9381 0088 (10am-4pm Monday to Saturday)
2. Email at info@velocycles.com.au
3. Visit https://www.velocycles.com.au/

Cheers, The Velo Cycles Team

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We just sent a little thank-you gift to your inbox for supporting your local bike shop. See you soon!

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COVID-19 UPDATE

Bike Servicing

Our workshop is still offering bike servicing, however in order to comply with the current Level 4 COVID-19 restrictions, our processes have changed.

To book a service please follow these steps:

1. Contact us by email (workshop@velocycles.com.au) or phone us on 9381 0088. The next available appointment will likely be the following working day.

2. You will need to deliver your bike to Velo Cycles by 10am on the day of your service. Further instructions will be provided during the booking procedure.

3. We will contact you once our mechanic has assessed your bike and can provide you with a quote for the work to be performed.

4. We will contact you again on completion of the service.

Bikes booked in for a service that arrive after 10am won’t be guaranteed same-day service.

On the spot repairs must also be requested via phone (9381 0088) or email.

Thank you for your cooperation during this difficult time.

Contactless order pick up

Collection of pre-order purchases for all stores are at
Velo Cycles, 815 Nicholson Street, Carlton North
Call us on 9381 0088 when you arrive.

To pre-order or enquire what stock we have available please:

1. Call us on 9381 0088 (10am-4pm Monday to Saturday)

2. Email at info@velocycles.com.au

3. Visit https://www.velocycles.com.au/

Cheers, 
Velo Team