When you purchase a bike at Velo Cycles, you will not only receive exceptional service, but the best possible price for your bike. We will match the prices of any physical bike shop within a 50km radius of our store. That’s our price match promise!

TERMS AND CONDITIONS

  1. Must be an exact product match (brand, size, colour, model, year, post purchase servicing etc.).
  2. Price-match guarantee may not include complimentary service offers.
  3. The product match must be in-stock at our competitor’s store.
  4. The product match must be available to the general public (not restricted to membership or voucher holders).
  5. We do not price match with online or third-party sellers.
  6. Price match guarantee is only applicable when the bike is paid for in full upfront.

GET THE BEST PRICE ON STAFF PICKS!

A Message To Our Velo Community

Velo Cycles Group logos

Bike Repair

Our workshop is still offering bike repairs, however in order to comply with the current Level 4 Covid-19 restrictions.

Current legislation states that that we only allowed to perform repairs on bicycles used for transport to a permissible workplace, for food shopping or care giving. Do you meet one of these current requirements?

To book a repair please follow these steps:

1. Contact us by email (workshop@velocycles.com.au) or phone us on 9381 0088. The next available appointment will likely be the following working day.

2. You will need to deliver your bike to Velo Cycles by 10am on the day of your service. Further instructions will be provided during the booking procedure.

3. We will contact you once our mechanic has assessed your bike and can provide you with a quote for the work to be performed.

4. We will contact you again on completion of the repair.
Bikes booked in for repair that arrive after 10am won’t be guaranteed same-day.

On the spot repairs must also be requested via phone (9381 0088) or email.
Thank you for your cooperation during this difficult time.

Contactless Order Pick up
Collection of pre-order purchases for all stores are at Velo Cycles, 815 Nicholson Street, Carlton North

Call us on 9381 0088 when you arrive.

To pre-order or enquire what stock we have available please:

1. Call us on 9381 0088 (10am-4pm Monday to Saturday)
2. Email at info@velocycles.com.au
3. Visit https://www.velocycles.com.au/

Cheers, The Velo Cycles Team

Velo Cycles Group logos

COVID-19 UPDATE

Bike Servicing

Our workshop is still offering bike servicing, however in order to comply with the current Level 4 COVID-19 restrictions, our processes have changed.

To book a service please follow these steps:

1. Contact us by email (workshop@velocycles.com.au) or phone us on 9381 0088. The next available appointment will likely be the following working day.

2. You will need to deliver your bike to Velo Cycles by 10am on the day of your service. Further instructions will be provided during the booking procedure.

3. We will contact you once our mechanic has assessed your bike and can provide you with a quote for the work to be performed.

4. We will contact you again on completion of the service.

Bikes booked in for a service that arrive after 10am won’t be guaranteed same-day service.

On the spot repairs must also be requested via phone (9381 0088) or email.

Thank you for your cooperation during this difficult time.

Contactless order pick up

Collection of pre-order purchases for all stores are at
Velo Cycles, 815 Nicholson Street, Carlton North
Call us on 9381 0088 when you arrive.

To pre-order or enquire what stock we have available please:

1. Call us on 9381 0088 (10am-4pm Monday to Saturday)

2. Email at info@velocycles.com.au

3. Visit https://www.velocycles.com.au/

Cheers, 
Velo Team