Contact us to arrange a time for your service
WE CAN GIVE YOU:
- A free on-the-spot assessment, where we’ll diagnose your bike and suggest a service level
- Courtesy bike with any full service (when available)
- Total cost breakdown and itemised quote
- Same-day servicing on pre-booked bikes
Our workshops are open 8am-6:30pm weekdays.
Book a time, then drop your bike off before work and pick it up on your way home. We’re conveniently located on the Capital City Trail. We’re also on the no 96 tram route (catch this from Bourke Street in the city). The most convenient bike servicing Melbourne has to offer.
Both of our stores run a full workshop where we can service pretty-much any bike you care to throw at us.
We run two workshops (one at our main shop Velo Cycles at 815 Nicholson Street Carlton North and the other 200m south at Velo Electric & Folding 753 Nicholson Street Carlton North). We have five or more mechanics servicing through the week and offer same-day servicing wherever possible. We also have a mechanic on duty on weekends for any last-minute replacements or adjustments, but services are performed during the week. With all jobs undertaken, we will step you through what is required. An experienced mechanic will undertake the work and then a second mechanic will quality-check what has been done before you receive an SMS that your bike is ready to pick up. On the occasions when your bike has a specialty part we endeavour to source that part as quickly as possible.
Our Velo Electric & Folding workshop is an authorised service centre for Bosch, Shimano and Impulse systems. Outside of that, we can service the mechanical components of most e-Bikes, however there’s many electrical systems for which it can be difficult to source components. Give us a call if you have any queries or need clarification. We also have a motorised hoist for heavier e-Bikes, as well as cargo bikes and tandems. We can cut spokes to fit on site.